Elfeedback: Authentic Data, Smarter Decisions

We measure experience to create real loyalty

With Elfeedback, your brand gets closer to its customers through accurate, real reports that reflect their genuine experience. Our mystery shoppers provide clear performance indicators that help you evaluate service quality and make data-driven decisions to develop your customer experience and enhance their loyalty.

Elfeedback Dashboard

Why Choose Elfeedback?

Because Elfeedback gives you more than just reports—it puts a clear vision of your customers' real experience in your hands. We help your brand accurately measure service quality, discover strengths and weaknesses, and transform customer feedback into actionable development plans.

With Elfeedback You Get

Smarter decisions based on reliable data

Get clear performance indicators that help you make informed development decisions.

Transform feedback into success opportunities

Convert customer opinions into actionable development plans.

Exceptional customer experience that enhances loyalty

Build an exceptional experience that keeps your brand always ahead.

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How Does Mystery Shopping Work?


Subscribe

Create your company account on the platform and specify the services or experiences you want to measure.

Execute Tasks

Our mystery shopper visits your store or tests your services and products, documenting the experience according to precise standards.

Receive Reports

Your company receives detailed reports and clear performance indicators that help you evaluate service and make effective development decisions.

Elevate Your Services with Elfeedback

With Elfeedback, every evaluation completed by our mystery shopper gives you clearer insight into your customers' real experience. Whether it's a quick impression or detailed review, you'll receive accurate reports that value your customers and support your development decisions.

Contact Us

We're here to help you develop your customer experience.

Elfeedback for Information Technology Co Anas Ibn Malik Rd, Al Malqa, Riyadh 13524 Saudi Arabia
contact@elfeedback.com